The chart below is a general guide to our sizing. If an item does not follow this size chart a special note will be added to the product description. Please contact us if you need assistance selecting the right size for your measurements.

Size Chart

How to Measure

Bust: Measure under armpits and around the fullest part of the bust. Keep tape comfortably loose.
Waist: Measure around the natural waist line - generally the smallest part of your waist.
Hip: Keep feet together and measure around the fullest part of your hip.
Inseam: Measure from crotch to hem line.

When a length is given, the measurement is taken from the shoulder to the hem.
When an inseam is given, the measurement is taken from the crotch seam to the ankle on the inside of the leg.

Do you still have questions about sizing? Please email us!
Placing an Order:
Shopping at is safe and easy. Select the colour and size of the item you would like to order then add it to your cart. When you are ready to check-out, click “view cart”. Review to make sure the contents of your cart are correct. If there is a mistake, you can remove the item and re-add it to your cart. Once you have reviewed your order, follow the instructions to complete the check-out process.

Once you enter in your PayPal or credit card information and press “submit” a confirmation receipt will be emailed to you. The email contains your order number, your order details and your shipping address. Please print and save it for your records. If there are any mistakes on your receipt, please email us right away.

Method of Payments:
We accept Visa, MasterCard, American Express, Discover and PayPal payments.

If your order is being sent to New Brunswick, Newfoundland, Nova Scotia or Ontario you will be charged HST. If your order is being sent to any other Canadian province, you will be charged GST only. No sales tax will be added to American and International Orders. American and International customers are responsible for any customs / duties / taxes at delivery of the package.

All prices are quoted and sold in Canadian Dollars (CAD). Prices listed on the page and in the shopping cart do not include shipping or taxes. When you check-out select the shipping option that best suits you. At the end of check-out, taxes will be added based on your shipping address. You will be shown the final price (including applicable taxes and shipping) before being asked to pay.

Stock Availability:
All items on are in stock unless otherwise stated. If an item you order is out of stock, we will email you immediately with a notification and a time frame on a restocking date.
We ship Monday to Friday. All items are made to order. Please allow three business days for item to ship. All orders are shipped via Canada Post.

CanadaRegular7-10 business days$7
CanadaExpress2-5 business days$12
USARegular7-10 business days$12
USAExpress2-5 business days$17
InternationalInternational10-15 business days$35

USA & International Orders - Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Customs policies vary from country to country. Please consult your country’s customs office for an accurate estimate. All international packages are subject to possible customs delays.

P.O. Boxes
Please note we cannot ship to PO Boxes.
We hope that you truly love your purchase from However, if you would like to return an item, please email us within 5 days of receiving your order. Returned merchandise must arrive back at Broken Doll Clothing no more than 20 days after initial order date. All returns must be in 100% new condition, unworn with all original tags in place. Please ensure the clothing is packaged safely, as we cannot accept damaged returns. You can select an exchange or store credit for the value of your returned item.

Sorry – no refunds.

Sale items are FINAL SALE; they cannot be returned or exchanged.
Any information that you submit to will not be disclosed.

We will only add you to our mailing list upon request. uses PayPal to process all credit card orders. Customers submit their personal information and credit card number directly to PayPal. We do not see credit card numbers or store address details. To read about PayPal's privacy policy, click here.